Terms & Conditions
Last Updated: July 2026
By purchasing memberships, booking classes, or entering Symone., you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. Membership & Package Terms
Auto-Renewal: All recurring memberships automatically renew on a monthly billing cycle. To cancel or pause an auto-renewing membership, you must submit a cancellation via the app, email the staff, or call the studio at least 7 days prior to your next billing date.
Introductory Offers: The "First-Time Guest Three-Pack" is non-transferable, non-refundable, and must be fully used within 14 days of the purchase date. Unused classes will expire.
Refund Policy: All class packages, memberships, workshops, events, and retail purchases are final sale and non-refundable.
2. Booking, Cancellation, and No-Show Policies
12-Hour Cancellation: You must cancel reservations at least 12 hours before the scheduled start time. Late cancellations will incur a $15 fee.
No-Show Policy: If you fail to attend a class you reserved without canceling, unlimited members will forfeit 1 class credit, and class-pack holders will be charged a $25 fee.
Late Arrivals: Classes start promptly. For safety and to preserve the studio atmosphere, doors are locked 5 min after class time. Late arrivals will not be permitted to enter and will be treated as a No-Show.
3. Safety & Liability Waiver
Physical Activity Risk: Yoga involves physical movement that can be strenuous. By practicing at Symone., you acknowledge that you are voluntarily participating and assume all risks of injury, damage, or loss.
Medical Clearance: You represent that you are in good physical condition and have no medical reason or impairment preventing you from practicing. If you are pregnant, injured, or post-surgery, you agree to consult your physician before attending.
Limitation of Liability: You release Symone., its owners, instructors, and staff from any and all liability, claims, or demands arising out of your participation in studio classes, workshops, or events.
4. Code of Conduct & Right to Refuse Service
We reserve the right to refuse service, suspend accounts, or terminate memberships of any individual who violates our Studio Policies, including but not limited to: using offensive or discriminatory language; displaying hateful, explicit, or offensive clothing/tattoos; or exhibiting disruptive behavior.
5. Personal Property
Symone. is not responsible for the loss, theft, or damage of any personal belongings left in cubbies, lockers, the lobby, or the practice rooms. We highly recommend leaving valuables at home or in your locked vehicle.
6. Contact Information
For any questions regarding these Terms or our Privacy Policy, please contact us